MetLink and MyBenefits

MetLink and MyBenefits

Simplify benefits administration with MetLink, and maximize your member benefit experience with MyBenefits.

MetLink®

What is MetLink?

MetLink is MetLife's online administration tool. This tool is available at no charge. MetLink helps Employers increase accuracy, decrease paperwork and stay organized with up to date benefit information at the stroke of a key. You can use MetLink to enroll members and dependents, check eligibility, view and file claims, review statement of health status and view billing information. MetLink gives easy access to the information you need to administer their group benefit programs and answer member questions. Click here to view the MetLink Overview Video

MetLink Access (Current MetLink Customers Only)

To add a new MetLink user, submit a completed MetLink User Request Form to your Account Manager, Client Service Consultant or to the address listed below.

MetLife
Attn: Administration 
P.O. Box 14593 
Lexington, KY 40512-45493 

or Fax to: 1-888-505-7446 

MetLink User Guide

For current MetLink users, the MetLink User Guide provides detailed instructions on how to perform administrative tasks in MetLink. Log in to access the guide on the Resources tab.

Go Green, Go Paperless.

You now have the ability to turn off or on the mailing of division paper bills at any time. Log into MetLink, click the Billing tab and then follow the on-line instructions.

 

MyBenefits®

What is MyBenefits?

MyBenefits is an online tool available to Employees of MetLife customers. MyBenefits provides users with the opportunity to utilize an online self-service tool while providing access to personalized benefit information, and a list of other resources to increase the understanding of benefit options. Click here to view the MyBenefits Comprehensive Video.

MyBenefits features include:

- Educational Information

- Decision Support Tools

- Enrollment & Application Features

- Personalized Account Service

Dental and Disability-specific features:

- Directory of in-network dentists

- Review the status and details of a claim

- Email alerts when a claim has been processed

- Receive electronic Explanation of Benefits statements

Sign in

Customers who already have MyBenefits, direct your Employees to www.metlife.com/mybenefits to sign in.